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Electronic Classroom Technical Support Specialist
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.
How Your Role Will Make an Impact:
- Ensure student training infrastructure is functional and available
- Ensure that Active Directory accounts are properly configured
- Assist customers in overcoming any challenges through monitoring and performance management
- Identify problem areas and opportunities for improvement in a mission critical network
- Turn metrics into information and communicate their meaning
- Manage users and computers in an enterprise network
IT Customer Service & Tech Support , Jr.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is looking for a Customer Service & Tech Support – Junior to provide on-site support to the Prime Contractor located at the Pearl Harbor Naval Shipyard (PHNSY) and Intermediate Maintenance Facility (IMF) located at Joint Base Pearl Harbor Hickam Hawaii. The purpose of this IT and Cybersecurity services contract is to provide the Government with IT and cybersecurity support capabilities in compliance with Department of Defense (DoD), Department of Navy (DoN), Naval Sea Systems Command (NAVSEA), and Department of Energy (DoE) regulatory requirements.
How Your Role Will Make an Impact:
- Primary responsibility is to provide on-site support Monday – Friday from 0630 to 1500 normal working hours (as directed by the Prime Contractor).
- There may be requirements to provide support outside of PHNSY&IMF normal working hours.
- Coordinates and assigns work projects, such as converting to new hardware or software, and provides technical support and advice to organizations, individuals, and employees in information processing departments.
- Evaluates workload and capacity of computer system to determine the feasibility of expanding or enhancing computer operations.
- Recommends improvements to the computer system.
- Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use.
- Writes training manuals and trains workers in use of new software or hardware.
- Excludes paraprofessional positions.
Instructor Controller
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects is looking for an Instructor Controller III in the Hohenfels, Germany location.
The Instructor Controller III provides technical expertise for the set-up, configuration, operation, training and troubleshooting of U.S. military command and control related clients and software tools. Individual shall be the technical expert on the simulation-stimulation of the systems to include the employment or mission command information systems and the employment of simulations and/or gaming systems that stimulate mission command information systems. Support the design, planning, preparation, execution, and recovery of systems to support exercise control. Provide instruction to personnel as designated by the exercise/event lead to meet individual and unit training objectives. Work in support of IT system configuration; troubleshoot issues, and provide IT quality assurance.
How Your Role Will Make an Impact:
- Utilize experience and skills from the extensive use of mission command information systems and of live, virtual, constructive and gaming simulations per U.S. Army doctrine for training from assignments in U.S. Army branches such as but not limited to Armor, Infantry, Logistics, Artillery, Military Police, Air Defense, Engineer, Aviation, Signal, Transportation and other organizations and branches. This routine use of simulations and/or command and control information systems includes the following specific duties and responsibilities:
- Operate simulation and mission command information system clients and provide functional support and feedback during events.
- Support the technical system used to include writing exercise support plans and identifying personnel requirements.
- Recover and reconsolidate all systems after the exercise to ensure 100% functionality.
- Test and provide operator level maintenance and storage of command and control, simulation, and gaming systems.
- Provide over the shoulder support to the military and civilian personnel on the operation of command and control and supporting simulation systems.
- Support the After Action Review collection and presentation process.
- Provide input to exercise design and technical planning products.
- Develop, refine, execute and manage programs of instruction for simulation systems and mission command information systems as determined by the customer.
- Prepare and provide professional instruction on simulation systems and mission command information systems in a classroom and/or lab environment to U.S. and / or multinational audiences up to approximately 50 personnel.
- Provide technical expertise in the set-up, configuration, testing, training, operating and troubleshooting of simulation, gaming and mission command information systems to support individual, collective, and unit training.
- Support system database development and advise on use of command and control, simulation, and gaming systems to support individual, collective, and unit training objectives.
- Provide IT configuration of stations and related systems.
- Perform IT quality assurance of systems and provide feedback to system network administrators.
- Document and update processes including internal training and certification programs.
- Perform tasks under deadlines.
- Prepared to work at a computer terminal for extended periods.
- Prepared to work 12-hour shifts, day or night, for consecutive days up to 3 weeks.
- Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
- Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed.
- As required, be prepared to develop assessments input for exercise design, planning, preparation, execution, and after action review of company through COCOM-level exercises.
Electronic Classroom Technical Support Specialist
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.
How Your Role Will Make an Impact:
- Ensure student training infrastructure is functional and available
- Ensure that Active Directory accounts are properly configured
- Assist customers in overcoming any challenges through monitoring and performance management
- Identify problem areas and opportunities for improvement in a mission critical network
- Turn metrics into information and communicate their meaning
- Manage users and computers in an enterprise network
Instructor Controller
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects is seeking an Instructor Controller in the Grafenwoehr, Germany location.
The Instructor Controller provides technical expertise for the set-up, configuration, operation, training and troubleshooting of U.S. military command and control-related clients and software tools. Individual shall be the technical expert on the simulation-stimulation of the systems to include the employment of command and control (formerly mission command) information systems (C2IS) and the employment of simulations and/or gaming systems that stimulate C2IS. Supports the design, planning, preparation, execution, and recovery of systems to support exercise control. Provides instruction to personnel as designated by the exercise/event lead to meet individual and unit training objectives. Supports IT system configuration, troubleshoots issues, and provides IT quality assurance.
How Your Role Will Make an Impact:
- Utilize experience and skills from the extensive use of mission command information systems and of live, virtual, constructive and gaming simulations per U.S. Army doctrine for training from assignments in U.S. Army branches such as but not limited to Armor, Infantry, Logistics, Artillery, Military Police, Air Defense, Engineer, Aviation, Signal, Transportation and other organizations and branches. This routine use of simulations and/or command and control information systems includes the following specific duties and responsibilities:
- Operate simulation and mission command information system clients and provide functional support and feedback during events.
- Support the technical system used to include writing exercise support plans and identifying personnel requirements.
- Recover and reconsolidate all systems after the exercise to ensure 100% functionality.
- Test and provide operator level maintenance and storage of command and control, simulation, and gaming systems.
- Provide over the shoulder support to the military and civilian personnel on the operation of command and control and supporting simulation systems.
- Support the After Action Review collection and presentation process.
- Provide input to exercise design and technical planning products.
- Develop, refine, execute and manage programs of instruction for simulation systems and mission command information systems as determined by the customer.
- Prepare and provide professional instruction on simulation systems and mission command information systems in a classroom and/or lab environment to U.S. and/or multinational audiences up to approximately 50 personnel.
- Provide technical expertise in the set-up, configuration, testing, training, operating and troubleshooting of simulation, gaming and mission command information systems to support individual, collective, and unit training.
- Support system database development and advise on use of command and control, simulation, and gaming systems to support individual, collective, and unit training objectives.
- Provide IT configuration of stations and related systems.
- Perform IT quality assurance of systems and provide feedback to system network administrators.
- Document and update processes including internal training and certification programs.
- Perform tasks under deadlines.
- Prepared to work at a computer terminal for extended periods.
- Prepared to work 12-hour shifts, day or night, for consecutive days up to 3 weeks.
- Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
- Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed.
- As required, be prepared to develop assessments input for exercise design, planning, preparation, execution, and after action review of company through COCOM-level exercises.
Operations Group Team Chief
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is seeking an Operations Group Team Chief for the Mission Command Training Program (MCTP) Support Contract. Responsible for successfully providing mission support for the planning, coordination, and execution of Division and Corps level exercises conducted by the US Army’s Mission Command Training Program (MCTP) at Ft Leavenworth, Kansas.
This position is contingent upon award.
How Role will make an impact:
- Supervise the Team personnel and organize resources to support MTCP exercises and associated JELC events
- Lead planning, preparation and execution of assigned exercises
World Class Opposing Force (WCOPFOR) Team Chief
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is seeking a World Class Opposing Force (WCOPFOR) Team Chief for the Mission Command Training Program (MCTP) Support Contract. Responsible for successfully planning and executing the employment of a near-peer to peer threat during MCTP exercises at Ft Leavenworth, Kansas.
This position is contingent upon award.
How Role will make an impact:
- Supervise the OPFOR personnel and organize resources to support MTCP exercises and associated JELC events
- Lead planning, preparation and execution of assigned exercises
- Ensure effective WCOPFOR Plans & execution to achieve commander’s training objectives
Technology Team Lead
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is seeking a Technology Team Lead for the Mission Command Training Program (MCTP) Support Contract. Responsible for successfully providing simulation, C4I integration, exercise communications, and cyber security for the planning, coordination, and execution of Division and Corps level exercises conducted by the US Army’s Mission Command Training Program (MCTP) at Ft Leavenworth, Kansas.
This position is contingent upon award.
How Role will make an impact:
- Supervise the Technical Team personnel and organize resources to support MTCP exercises and associated JELC events
- Perform as a remote site technical contract lead for distributed MCTP exercises
- Lead models and simulation planning, preparation and execution of assigned exercises
Program Manager
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is seeking a Program Manager for the Mission Command Training Program (MCTP) Support Contract. Responsible for successfully providing mission support for the planning, coordination, and execution of exercises conducted by the US Army’s Mission Command Training Program (MCTP) at Ft Leavenworth, Kansas
This position is contingent upon award.
How Role will make an impact:
- Supervises the MTCP Contractor staff with authority to make decisions on the commitment of resources
- Primary interface with the government customers
- Responsible for planning, preparation, execution, and assessment MCTP exercises and associated JELCs
- Responsible for ensuring quality control, and on time schedule, and deliverables
- Overseas recruitment and retention of the MTCP contract staff
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