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Electronic Classroom Technical Support Specialist
Client Solution Architects (CSA) is currently seeking an Electronic Classroom Technical Support Specialist to support a program onsite in Niceville, FL.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Your Role Will Make an Impact:
- Ensure student training infrastructure is functional and available
- Ensure that Active Directory accounts are properly configured
- Assist customers in overcoming any challenges through monitoring and performance management
- Identify problem areas and opportunities for improvement in a mission critical network
- Turn metrics into information and communicate their meaning
- Manage users and computers in an enterprise network
What You Will Need to Join Our Award-Winning Team:
- Clearance: Must possess Interim or an active Secret clearance
- Education: HS Diploma or equivalent
- Years of Experience: 3 years of relevant experience
- General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
- Certifications: Security+ or equivalent Bachelor's degree
- Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
- Experience with systems and hardware and software administration and integration
- Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Joint Logistics Planner
Client Solution Architects (CSA) is currently seeking a Joint Logistics Planner to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Role will make an impact:
The primary duties of this position are to integrate logistics and sustainment capabilities into joint operational planning, processes, systems, and data; review and assess operational plans and orders to ensure adequate planning for logistics and sustainment support; and to support other joint force development activities advancing the operational relevance and reality of logistics support to military operations.
The candidate will accomplish the following tasks:
- Enable the J45 to successfully execute CJCS 10 USC responsibilities related to Strategic Planning, campaign, contingency and exercise planning, and logistic analysis.
- Support the development of strategic concepts and capabilities considering great power competition, operationalizing logistics, emerging Joint concepts including the Joint Concept for Contested Logistics (JCCL) and Joint Concept of Competition (JCC), and contested logistics.
- Improve the way the government plans for, coordinates, and acquires commercial capability and capacity.
- Operate within the Joint Planning Process, apply strategic and operational guidance to review and offer analytical inputs to CCMD-created CONPLANS and OPLANS, WARNORDS, OPORDS, and FRAGORDS or supporting Service component plans and orders.
- Originate, conceive, and conduct logistics and sustainment capability planning and execution research, process analysis, or studies leading to improvements in joint planning, execution, and integration of logistics capabilities into joint planning processes, procedures, systems, and data
- Review and develop policy, guidance, instructions, joint doctrine, manuals, handbooks, procedures, briefings, talking points, information papers, training products, or other guidance as they relate to logistics or sustainment.
Lead Cyber Assurance
Client Solution Architects (CSA) is currently seeking a Lead Cyber Assurance to support a program onsite* at Millington, TN.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Role will make an impact:
- Experience in developing and maintaining custom applications using .NET (C# / VB), ASP.NET, and the .NET Framework.
- Utilize Azure DevOps (TFS) for version control, CI/CD pipelines, and project management.
- Design and implement solutions using SQL databases and XML for data management and integration.
- Create and maintain web applications using HTML5, CSS3, and related technologies.
- Manage and support enterprise tools such as SharePoint, Skype/Teams, and Citrix.
- Administer and troubleshoot Microsoft Server and Workstation environments.
- Ensure secure file transfers using FTP and SFTP protocols.
- Implement and maintain security standards using HBSS/ESS and ActivIdentity ActivClient.
- Automate workflows and processes using UiPath.
- Monitor and manage job scheduling tools like Control D and Control M.
- Configure and troubleshoot network protocols, including IPv4/6.
- Utilize Microsoft Office Suite, including Visio and Project, for documentation and planning.
- Knowledge of the Agile methodology in a DEVSECOPS environment
Information System Security Engineer
CSA is looking for a Information System Security Engineer to support a program at Grafenwoer, Germany.
The Information Security Systems Engineer provides security, systems and hardware engineering to meet U.S. Department of Defense Cybersecurity requirements of the Joint Multinational Simulation Center pertaining to all supported unclassified and classified enclaves and hardware engineering support services for all phases of constructive simulation federation(s); management and operating Army Mission Command Systems (AMCS) to include ADSI, AFATDS, EMT, AMDWS, DCGS-A, JCR, JBC-P, TIGR, TAIS, GCCS-A, BCCS, CPOF, CPCE and JADOCS; integration of constructive simulations and the Joint Multinational Readiness Center Instrumentation System (currently JMRC-IS) and Engagement System (currently MILES II) data with SIMPLE/JMECS for use by C4ISR/ABCS/C2 systems; maintenance of Windows 10/11 workstations, Windows 2019/2022 Server, and Red Hat Enterprise Linux Workstations including DoD IA Risk Management Framework (RMF) compliance; local and wide area network management; and digital terrain production and management.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
How Your Role Will Make an Impact:
- Provide system and hardware engineering support services for all phases of constructive simulation federation(s).
- Test all beta and new simulation software, integration software or tools, and simulation federations.
- Provide Windows and Linux System Administration and Engineering support of systems that run software to include JCATS, JDLM, LVC, JLCCTC, LOTS, and DXTRS.
- Integrate and present system data to create a common operation picture (COP) in support of JMSC simulation exercises.
- Provide technical integration solutions and recommendations for exercises to also include networks and computer systems layout and setups for simulations and AMCS.
- Configure, integrate and manage Virtual Battle Space (VBS) simulations during exercises.
- Maintain Windows 10/11 workstations, Windows 2019/2022 Server and Red Hat Enterprise Linux (RHEL) workstations including software updates, patches, baselines, etc.
- Use Automated provisioning and updating systems to include VmWare, PDQ, RHEL Satellite, and Microsoft Endpoint Configuration Manager (MECM).
- Setup exercises to include network connectivity, installing server/clients workstations with Windows 10/11, Windows 2019/2022, Red Hat Enterprise Linux 8/9, and installing simulation software systems.
- Support the implementation, operation, and maintenance of Information Assurance (IA) logging and monitoring systems and services to include Trellix ESS, Nessus/ACAS. Splunk, LogInsight, Log Correlation Engine, Veeam, GitLab, others.
- Administer multiple enclave infrastructures using VmWare Virtualization (vSphere vCenter, vSAN), CISCO Hyperflex Servers, Windows server 2019/2022 Active Directory Domain Services, Group Policy, and PowerShell automation and scripting.
- Apply customer Risk Management Framework (RMF) IA policies to create and implement procedures necessary to build, maintain, and document secure networking and computing operations in multiple enclave environments. STIG, SCAP skills and tools including Evaluate-STIG and STIG Viewer.
- Utilize Defense-in-Depth principles and technology, including access/control, authorization, identification and authentication, Public Key Infrastructure (PKI), network and enterprise security architecture, vulnerability and risk assessments and mitigation.
- Heavy use of VmWare Virtualization (vCenter 7.0 and 8.0) infrastructure and tools.
- As needed, conduct the following:
- Work from specifications and installation documentation to develop or modify operating systems applications.
- Operates software in a distributed architecture in JLCCTC and JLVC environments.
- Responsible for technical operations, setup and tear down of servers, systems and integration tools; maintaining RMF compliance; providing input to exercise design and technical planning products.
- Create constructive simulation and gaming simulation databases.
- Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
- Participates in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed.
Cybersecurity Lead
Client Solution Architects (CSA) is currently seeking a Cybersecurity Lead to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
This position is contingent upon award.
How Role will make an impact:
- Lead RMF Implementation: Direct and execute all six phases of the Risk Management Framework (RMF) lifecycle to ensure compliance with Department of the Navy (DON) standards, DoDI 8510, and DoDI 8500.01.
- Manage Assessment and Authorization (A&A): Guide Assessment and Authorization processes, assisting the Package Submitting Office (PSO) with assessment packages managed within eMASS.
- Ensure FISMA Compliance: Provide strategic assistance to the Echelon I Information System Security Manager (ISSM) to maintain current FISMA compliance for approximately thirty systems and various applications.
- Provide FQNV Validation Services: Deliver master-level validation services as a Fully Qualified Navy Validator (FQNV) to guarantee compliance with Navy Authorizing Officials (NAO) and Security Control Assessor (SCA) guidelines.
- Track and Report POA&Ms: Monitor and report on A&A packages and Plan of Action and Milestones (POA&Ms) in eMASS to track the timely closure of open security control findings.
- Manage Security Documentation: Create and maintain formal process documentation, meeting minutes, collaboration records, and internal cybersecurity knowledge base updates to support the Navy SCA liaison and NAO review processes for obtaining Authorities to Operate (ATOs).
- Conduct Vulnerability Management: Serve as the computer network vulnerability testing agent. Analyze Assured Compliance Assessment Solution (ACAS) scan results and monitor the Microsoft Defender for Endpoint (MDE) dashboard on a weekly basis to ensure accurate threat data.
- Administer IAVM Program: Act as the Information Assurance Vulnerability Management (IAVM) agent, reviewing the Vulnerability Remediation Asset Manager (VRAM) daily and reporting compliance status to government personnel.
- Perform Web Risk Assessments (WRA): Conduct web risk analysis on all systems and applications to ensure compliance with DoD/DON guidance, protecting operational security and data privacy.
- Oversee System Registrations: Assist the Information Security Manager (IAM) and Program Managers with reporting compliance and asset registration within the DON Application and Database Management System (DADMS) and DoD IT Portfolio Repository (DITPR-DON).
- Deliver Consistent Reporting: Provide daily A&A updates, weekly activity reports, biweekly system status reports, and monthly POA&M summaries to government stakeholders.
Program Manager
Client Solution Architects (CSA) is currently seeking a Program Manager to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
This position is contingent upon award.
How Role will make an impact:
- Serve as the primary Point of Contact (POC) for all communications, issues, and concerns arising during the performance of the task order.
- Exercise decisions and commit contractor resources in response to Government needs and challenges.
- Act as the representative responsible for resolving all programmatic and contractual issues, even when staff members coordinate on specific tasks.
- Maintain high availability to answer program questions and proactively alert the Government to potential risks or concerns.
- Communicate problems or issues directly and promptly to management, ensuring they are addressed immediately rather than relying solely on routine status reports.
- Attend scheduled meetings and deliver required briefing materials, including presentations, papers, and analyses.
- Coordinate briefing schedules and deliverables closely with Government leadership.
- Lead and participate in ad hoc meetings to review recent accomplishments, resolve outstanding issues, and discuss planned activities.
Data Administrator (DBA)
Client Solution Architects (CSA) is currently seeking a Database Administrator (DBA) to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
This position is contingent upon award.
How Role will make an impact:
- Provide comprehensive database administration and maintenance support for all current and future systems.
- Administer, support, and maintain Oracle and Microsoft SQL database management systems and applications.
- Resolve ad hoc trouble tickets that do not require a full lifecycle development approach.
- Troubleshoot portal sites and user accounts, modify existing portal sites, and manage portal site permissions.
- Execute core database administration tasks, including performance tuning, routine maintenance, backups, and archiving.
- Perform system management and administrative functions, conduct update and upgrade testing, and maintain a complete and accurate library of system documentation.
- Collaborate with the Information Owner to compile and maintain a complete, accurate data catalog.
- Create repeatable, automated processes for database administration tasks in coordination with Engineering, DBA, and System Administration teams to maximize efficiency.
- Provide backend database development for both legacy and future systems, including developing applications from inception based on gathered requirements.
- Create, update, and archive databases as required to support development and operational needs.
- Engineer a scalable and highly secure testing environment utilizing principles such as Zero Trust, least privilege, multi-factor authentication, identity providers, and other emerging security concepts.
- Minimize cloud hosting costs through continuous analysis, resource reduction, and the utilization of scalable technologies like containerization.
- Provide robust support for prototypes, pilot applications, and full-scale engineering projects.
- Manage projects using established project management and lifecycle development approaches, producing required management plans and system documentation.
- Offer guidance on policy and governance for all developed items.
- Fully document all technical processes and system functionality.
- Deliver all completed application and database source code to the Government.
Help Desk Manager
Client Solution Architects (CSA) is currently seeking a Help Desk Manager to support a program onsite* in the Washington DC area.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
This position is contingent upon award.
How Role will make an impact:
- Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure continuous daily coverage from 6:00 AM to 6:00 PM ET, Monday through Friday.
- Incident Management & SLAs: Direct the triage, tracking, and resolution of approximately 450 monthly service requests and incidents using the DUSN (M) IT Ticket system. Enforce strict Service Level Agreements (SLAs), ensuring standard tickets are resolved within 4 hours and VIP tickets within 1 hour.
- VIP Support Delivery: Maintain a current and accurate list of approximately 150 designated Very Important Persons (VIPs). Provide immediate, exceptional, and highly prioritized onsite support for high-ranking officials and executives.
- Customer Satisfaction & Reporting: Conduct quarterly customer satisfaction surveys to evaluate help desk effectiveness. Compile performance metrics, training feedback, and survey results into Quarterly Status Reports (QSR) and Monthly Status Reports (MSR) for senior management review.
- Enterprise Coordination & ACTR Oversight: Serve as the Assistant Customer Technical Representative (ACTR) to manage Next Generation Enterprise Network (NGEN/NGEN-R) services. Interface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems.
- Desktop & Asset Management: Oversee comprehensive desktop support for hardware and peripherals. Manage an accurate inventory of non-NMCI assets, coordinate warranty services, execute technology refresh plans, and process software licensing requests.
- Wireless Support Management: Direct technical support and inventory management for over 1,500 wireless devices. Develop processes to track billing and produce a Monthly Wireless Invoice Exception Recommendations Report detailing usage anomalies and charges.
- Conference Room Operations: Manage operational, scheduling, and technical support for 12 conference rooms. Oversee audio-visual and video teleconferencing (VTC) systems, support high-visibility meetings, and draft Business Case Analyses (BCAs) to recommend capability upgrades.
- Training & Onboarding: Facilitate informal and ad hoc functional training sessions for new employees on software, applications, and IT systems. Ensure all training attendance and effectiveness metrics are documented.
- Resource & Budget Analysis: Monitor ongoing NGEN/NGEN-R resources to ensure IT operational requirements meet budget thresholds. Advise customers on available enterprise IT services and justify optional services based on emergent operational needs.
Jr. Veeam Backup Technician
Client Solution Architects (CSA) is currently seeking a Jr. Veeam Backup Technician to support a program onsite in Pensacola, FL.
*Onsite/Hybrid/Remote work schedules subject to change based on contract requirements.
CSA is looking for a Junior Veeam Backup Technician who will be responsible for managing the enterprise backups for our individual sites to ensure disaster recovery.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Your Role Will Make an Impact:
- Managing backup systems, including troubleshooting failed jobs and running make-up jobs as necessary on a daily basis
- Monitoring backup jobs and alerts to ensure that backups are valid and occurring on a desired frequency
- Maintaining, updating and documenting the enterprise disaster recovery and business continuity plans, including new acquisitions when necessary
- Conducting analysis of enterprise systems to determine risks and implement disaster recovery best practices
- Scheduling, managing, and conducting backup testing and disaster recovery plan testing on a frequent basis
- Ensuring compliance with departmental policies (i.e., change management, security standards, release management, incident management)
- Setup and configure Veeam on server/client
- Monitor daily Veeam activity and reporting to proactively avoid issues
- Modify and optimize backup schedules.
- Improve automation and productivity of backups through scripting enhancements.
- Troubleshoot and resolve missed and failed Veeam backups.
- Interface with vendors for escalation of issues
- Update Veeam policies and procedures.
- Good Knowledge on handing virtual infrastructure and VMs.
- Good skills on performance optimization.
- Solving complicated Hardware cases and Liaising with Hardware Vendor/ Veeam support
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