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Technical Support Specialist
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
- Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
- Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
- Electronic device functionality (computers, network components, peripherals)
- Operating System command line execution (e.g., ipconfig, netstat)
- Cloud computing service and deployment models (SaaS, IaaS, PaaS)
- Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
- Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
- Data security standards (PII, PCI, PHI)
- Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
- Risk management processes (assessment and mitigation)
- Incident data analysis and trend identification Service desk best practices
- Customer service and communication skills
- Technical training development and delivery Incident tracking and solution database management
- Trouble ticketing system utilization (incident, problem, event documentation)
- Standard Operating Procedure (SOP) development and maintenance
Contract Specialist
Client Solution Architects (CSA) is currently seeking a Contracts Specialist to support our internal team in a remote capacity.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Role will make an impact:
Under general supervision of the Director of Contracts, performs assigned prime and subcontract support activities across U.S. Federal Government contracts, primarily within the Department of Defense (DoD) environment. This role will support tasks of moderate complexity within the full contract lifecycle (pre-award through closeout), with a strong emphasis on subcontract administration, proposal development support, compliance review, and risk mitigation. Task assignments may include but are not limited to:
- Proposal and Pre-Award Support:
- Compliance reviews of Requests for Proposals
- Coordinate with Growth, Pricing, and Program teams to ensure alignment with solicitation requirements
- Identify contractual risks, ambiguities, and clarification questions
- Develop subcontract templates for Government submission (e.g. cover letters)
- Prime Contract Administration
- Monitor status of all contractual deliverables and ensure deliverables/submittals meet contract requirements
- Review and manage modifications, incremental funding actions, deobligations, equitable adjustments, and change requests in coordination with finance, project control, and program management teams
- Monitor contract and task order funding, ceiling, and period of performance
- Ensures contractual documentation is properly distributed to internal stakeholders and electronically filed in corporate systems
- Attend monthly financial meetings for review of burn rate monitoring, funding exhaustion risks, and advance notice to the Government or prime contractors as necessary
- Assist in regular review of financial metrics and developing best practices to improve financial performance
- Track/monitor government contract reporting requirements such as subcontracting and small business reporting (ISR/SSR)
- Under general supervision, assist in identifying potential scope changes or out-of-scope work and support change management actions
- Subcontract Administration
- Through cross-functional coordination, prepare subcontract documents, incorporating scope, terms and conditions, and applicable commercial terms
- Recommend the best subcontract type to internal stakeholders
- Negotiation and post-award management of subcontracts
- Conduct pre-award briefings with subcontractors to assure understanding of the subcontracts
- Summarize subcontract bid proposals and with general supervision, make recommendations for project management review and approval
- Administer subcontracts in accordance with company policies and procedures, Federal Acquisition Regulations (FAR), and Defense Federal Acquisition Regulations (DFAR)
- Monitor contract and task order funding, ceiling, and period of performance
- Support subcontractor compliance reviews, certifications, and releases
- Review and approval of subcontractor monthly invoices
- Other:
- Draft, review, and administer commercial contracts, 1099/consultant agreements
- Identify, document, and mitigate contractual risks, including Organizational Conflict of Interest (OCI) review and mitigation support (firewalls, disclosures, and mitigation plan recommendations)
- Preparation, review, and processing of Non-Disclosure Agreements (NDAs) and Teaming Agreements (TAs) using company-approved standard templates may be required
System Integration Engineer II
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a System IntegrationEngineer II to support a program at Grafenwoehr, Germany.
The System Integration Engineer supports the installation, configuration, administration, and maintenance of constructive simulations, virtual/gaming-based simulations, simulation workstation training, network and system administration on simulation networks, terrain modeling, multimedia development, and Army Mission Command Information Systems (MCIS).
How Role will make an impact:
- Provide system administration for constructive simulations and gaming models, including but not limited to maintaining Windows 10/11 workstations, Windows Server 2012R2/2019/2022, and Red Hat Enterprise Linux 6/7/8/9 servers/workstations, including software updates, patches, and baselines.
- Work from specifications and installation documentation to develop or modify operating systems applications.
- Provide server administration of simulation systems in Live, Virtual, Constructive, and Gaming (LVC-G) simulation architectures.
- Operate software in a distributed architecture in Joint Land Component Constructive Training Capability (JLCCTC) and Joint Live Virtual Constructive (JLVC) environments.
- Responsible for technical operations, setup, and teardown of servers, systems, and integration tools; maintain Risk Management Framework (RMF) compliance; provide input to exercise design and technical planning products.
- Create constructive simulation and gaming simulation databases.
- Configure and manage Army Mission Command Systems (AMCS) to include; Air Defense Systems Integrator (ADSI), Advanced Field Artillery Tactical; Data System (AFATDS), Effects Management Tool (EMT), Air and Missile Defense; Workstation (AMDWS), Distributed Common Ground System-Army (DCGS-A), Joint; Battle Command-Platform (JBC-P), Mounted Mission Command – Software (MMC-S); Tactical Airspace Integration System (TAIS), Global Command and Control; System-Army (GCCS-A), Tactical Communications and Command System (TCCS),; Command Post of the Future (CPOF), Mission Command Information System; (MCIS), Command Post Computing Environment (CPCE), and Joint Automated Deep; Operations Coordination System (JADOCS).
- Integrate simulation and Combat Training Center instrumentation systems.
- Support exercise and training event design, planning, preparation, and evaluation.
- Test all beta and new simulation software, integration software or tools, and simulation federations.
- Administer simulation software to include Joint Land Component Constructive Training Capability (JLCCTC), Low Overhead Training System (LOTS), Joint Conflict and Tactical Simulation (JCATS), Joint Exercise Control System (JECS), and Digital Exercise Training Review System (DXTRS).
- Integrate simulation data using Distributed Interactive Simulation (DIS) or High-Level Architecture (HLA) protocols to stimulate mission command systems.
- Provide technical integration solutions and recommendations for exercises, including Simulation to Stimulation (Sim-Stim) architectures.
- Create constructive, mission command interface, and gaming simulation databases in support of an exercise, event, or testing.
- Provide system administration and support for the Multiple Unified Simulation Environment (MUSE).
- Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
- Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, exercise, and training events, and support the planning and preparation processes and product development as needed.
- Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
Senior Administrative Executive Assistant
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA Global Inc. is seeking a Senior Administrative Executive Assistant with Joint Logistics experience that will provide executive-level administrative support to senior leadership, including the Director for Logistics in the Joint Staff J4 office in the Pentagon. The Joint Staff Directorate of Logistics (J-4) leads the joint logistic enterprise to project and sustain military power across the globe and represents a U.S. comparative advantage that provides multiple options to our nation’s leadership and multiple dilemmas to potential adversaries. The Joint Staff J-4 exists to lead the joint logistic enterprise, assess and strengthen the joint force readiness, improve joint warfighting capability, enable globally integrated operations, and provide the best military advice to the Chairman of the Joints Chief of Staff.
How Role will make an impact:
- The Senior Administrative Executive Assistant contractor shall provide executive-level administrative support to senior leadership, including the Director for Logistics ensuring calendar management, scheduling meetings, preparing meeting agendas, and taking minutes.
- Organize and maintain filing systems, both physical and digital, ensuring easy retrieval of important documents and information. Prepare and edit correspondence, reports, presentations, and other materials as required. Coordinate office activities, events, and travel arrangements for executives, ensuring smooth execution of all tasks.
- Calendar and Meeting Management- Efficiently manage executive calendars, coordinating meetings, appointments, and events. Ensure timely scheduling of meetings, handling rescheduling requests, and providing reminders to attendees. Take initiative to schedule and coordinate high-level meetings, including conference calls and video conferences, ensuring all logistical details are managed.
- Communication and Correspondence- Serve as the primary point of contact between executives and internal/external stakeholders. Draft, proofread, and send professional communication, including emails, letters, and memos. Maintain confidentiality and discretion when handling sensitive information. Screen phone calls, emails, and other communications, ensuring that important matters are addressed promptly.
- Document and Data Management- Manage and maintain executive and team documents and records, ensuring organization, security, and compliance with organizational standards. Create and maintain databases and spreadsheets for tracking and reporting purposes. Assist with the preparation and coordination of presentations and reports.
- Travel and Event Coordination- Arrange domestic and international travel, including flight bookings, accommodation, and transportation. Plan and coordinate logistics for business events, including team meetings, conferences, and client visits. Ensure that all travel and event arrangements align with the company’s policies and guidelines.
- Administrative Reporting and Project Management- Assist in tracking deadlines and deliverables for ongoing projects and report progress to leadership. Perform ad-hoc tasks and research as needed, providing support to team members or other departments.
- Provide administrative support during project phases by organizing timelines, schedules, and deliverable dates.
- Performance Objectives and Standards- Efficiency: Complete assigned tasks in a timely and accurate manner.
- Professionalism: Maintain professionalism and confidentiality in all interactions, correspondence, and tasks.
- Communication: Demonstrate strong written and verbal communication skills, ensuring clear and professional interactions with both internal and external stakeholders.
- Proactivity: Anticipate the needs of the executives and act without requiring constant direction.
- Attention to Detail: Ensure all documents, reports, and other materials are accurate, complete, and presented in a clear and organized manner.
- The Administrative Executive Assistant shall maintain confidentiality regarding all internal communications and documents. Sensitive or proprietary information must not be disclosed to unauthorized individuals or external parties.
- Will provide action officer support to enable the Joint Staff J4 Executive Office to successfully execute Chairman of the Joint Chiefs of Staff 10 USC responsibilities related to the Joint Staff J4. Action officer support is defined as acting on a project, for coordination of all staff activities, and assembling action packages for decision by the Government authority.
System Administrator
Client Solution Architects (CSA) is currently seeking a Systems Administrator to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact (Duties and Responsibilities):
Network Infrastructure:
- Computer networking concepts, protocols, and security methodologies
- Local Area Network/Wide Area Network (LAN/WAN) architecture and pathways
- Bandwidth management principles and techniques
- Network traffic flow (TCP/IP and OSI model)
- Performance tuning tools and techniques
- Remote access technologies
- Virtual Private Network (VPN) security
- Network protocols (TCP/IP, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), directory services)
- Common network tools (e.g., ping, traceroute, nslookup)
- File system implementations (e.g., New Technology File System (NTFS), File Allocation Table (FAT), Extended File System (EXT))
- Virtualization technologies and virtual machine management
Security Expertise:
- IT security principles and methods (e.g., firewalls, demilitarized zones (DMZs), encryption)
- Network security architecture concepts (topology, protocols, defense-indepth)
- Cybersecurity principles, threats, and vulnerabilities
- National and international cybersecurity laws, regulations, and policies
- Organizational IT user security policies (e.g., account management, access control)
- Data security standards (PII, PCI, PHI)
- System administration, network, and operating system hardening techniques
- Software-based computer protection tools (e.g., firewalls, antivirus, antispyware)
- Knowledge of transmission records (Bluetooth, Radio Frequency Identification (RFID), Infrared (IR) transmission, Wi-Fi, etc.) and jamming techniques
System Administration:
- Server and client operating systems
- Systems administration concepts and best practices
- Enterprise IT architecture
- System/server diagnostic tools and fault identification
- Operating system command line/prompt (e.g., ipconfig, netstat, dir, nbtstat)
- System maintenance procedures (cleaning, disk checks, reboots, backups, etc.
Cloud Computing:
- Cloud computing service models (SaaS, IaaS, PaaS)
- Cloud computing deployment models (private, public, hybrid)
- Cloud security strategy and architecture
- Migrating workloads between cloud service models
Assistant Contract Technical Representative
CSA is seeking a qualified Assistant Contract Technical Representative (ACTR) to support operations at Naval Station Great Lakes for the Naval Education and Training Command (NETC). The ACTR will assist in managing and supporting Navy and Marine Corps Internet (NMCI) and Next Generation Network (NGEN) services. This is a full-time on-premises position in Great Lakes, IL requiring experience in IT service delivery within a government or military environment.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Role will make an impact:
- Provide direct support to the NETC Contract Technical Representative (CTR) by creating service records and Task Order modifications in the Navy Enterprise Tool (NET)
- Submit Move, Add, Change (MAC) requests, Delivery Requests, and initiate NET buildouts as required
- Assist with employee check-in/check-out processes, including the creation, transfer, and provisioning of NMCI and Office 365 user accounts, as well as designated NGEN IT solutions
- Support the computer hardware refresh cycle, respond to user assistance requests, troubleshoot IT issues, and recommend appropriate technical solutions
- Conduct periodic physical inventories of ordered services; validate, reconcile, and update service records in NET to ensure data accuracy
- Upon completion of MAC requests, verify that all tasks have been fully executed by the NMCI contractor by checking HP Service Manager and Active Directory
Simulation Analyst IV
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Simulation Analyst IV to support a program at Grafenwoehr, Germany.
The Simulation Analyst executes the design, planning, preparation, execution, and recovery of training events from the company through the Combined Joint Task Force level. Analyzes and designs simulation supported military exercises. Provides subject matter expertise for the Command and Control, Maneuver, Fires, Protection and Sustainment Warfighter functions. Performs one or more of the following or related activities:
1) Analyzes unit training requirements and designs computer simulation exercises to accomplish them.
2) Analyzes unit performance during computer simulation exercises.
3) Prepares exercise scenarios, war plans, and orders to support exercises.
4) Tests and evaluates computer simulation databases and ensures that simulations are accurately portraying military operations. 5) support assessments input for exercise design, planning, preparation, execution, and after-action review of company through COCOM-level exercises.
How Role will make an impact:
- Perform and provide military exercise analytical support.
- Design Exercise Support Plans and Exercise Support Manning Documents.
- Analyze, develop and synchronize story lines and Joint Master Scenario Event List.
- Provide functional expertise to support simulation data base builds.
- Prepared to operate mission command and simulation systems.
- Support the development after action review materials.
- Analyze military mission requirements in the context of developing computerized simulation exercises and training events.
- Provide subject matter expertise on the U.S. military exercise system.
- Test stations and system configuration as part of the exercise preparation phase.
- Perform IT quality assurance of systems and provide feedback to system network administrators.
- Provide input to exercise design and technical planning products.
- Support set-up, transition, and break down for all training and training support activities pertaining to this task order.
- Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed.
Assistant Contract Technical Representative
CSA is seeking a qualified Assistant Contract Technical Representative (ACTR) to support operations at Naval Station San Diego for the Naval Education and Training Command (NETC). The ACTR will assist in managing and supporting Navy and Marine Corps Internet (NMCI) and Next Generation Network (NGEN) services. This is a full-time on-premises position in San Diego, CA requiring experience in IT service delivery within a government or military environment.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
How Role will make an impact:
- Provide direct support to the NETC Contract Technical Representative (CTR) by creating service records and Task Order modifications in the Navy Enterprise Tool (NET)
- Submit Move, Add, Change (MAC) requests, Delivery Requests, and initiate NET buildouts as required
- Assist with employee check-in/check-out processes, including the creation, transfer, and provisioning of NMCI and Office 365 user accounts, as well as designated NGEN IT solutions
- Support the computer hardware refresh cycle, respond to user assistance requests, troubleshoot IT issues, and recommend appropriate technical solutions
- Conduct periodic physical inventories of ordered services; validate, reconcile, and update service records in NET to ensure data accuracy
- Upon completion of MAC requests, verify that all tasks have been fully executed by the NMCI contractor by checking HP Service Manager and Active Directory
Installation Analyst
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
CSA is seeking a Senior/ Mid-Level Installation Analyst to provide installation support across multiple US Navy C4I Programs of Record.
How Role will make an impact:
- Provide installation support for multiple programs and systems in the PEO C4I PMW/A 170 – Communications and GPS Program Office. Coordinate/facilitate with internal and external agencies to expedite the installation processes, assisting the government to develop fielding plans meeting schedule and process critical path timelines.
- In accordance with the Navy Modernization Process (NMP), including Naval Information Warfare SYSCOM/PEO Integrated Data Environment, Repository (SPIDER), Command, Control, Communications, Computers & Intelligence (C4I) Advance Planning Suite (CAPS), and Mod Tracker to ensure that installation packages are delivered in a complete state and in a timely fashion.
- Conduct NMP milestone reviews to ensure program and process compliance.
- Enter and maintain installation information within specific Naval Information Warfare Systems Command (NAVWAR) databases.
- Assist in the development of ad-hoc installation-related data calls and metric requests, program spend plans, Program Objective Memoranda (POM) input, and Continuing Resolution Agreement (CRA) funding requirements.
- Support installation issue resolution, ensure installation status accuracy, assess areas of potential risk and work with the government to resolve installation issues/provide mitigations and ensure program objectives are met.
- Track all documentation requirements for installations, ensure all documentation requirements are met in time to support program schedules and critical path timelines.
- Familiarization with the Change Order Request Notifications (CORN) process
- Develop, update, and review input to installation deliverables: Heat Charts, Waterfall Charts, Program Briefs, A-O messages and/or Target Configuration Date (TCD) messages, Planned Not Authorized (PNA) briefs for immature alterations, Installation Contract Readiness Reviews (ICRR) data calls in support of overall installation execution.
- Provide mitigations for risks identified in the Platform Configuration Control Board (PCCB) tool for Program Readiness Reviews (PRR) reviews; Sync Fielding Plan (SFP) data calls comparing what is in the plan to what is in SPIDER, Late Ship Installation Drawing (SID) briefs to explain why funding was not at the planning yard at the A-660 milestone for contracting purposes, and provide APM-I(s) with background pertaining to assigned programs for the PMW 750/760 O-6 Installation Readiness Reviews (IRRs).
- Review and socialize Baseline Change Requests (BCRs) for late adds and/or deletes from the baseline.
- Review System SOVTs, Engineering Change Order (ECO) packages, Software Delivery (SWD) packages, work scopes, SCDs, and other installation documentation prior to upload.
- Routinely employ processes and policies from the Shore Installation Process to include policies listed in SPAWARINST 4720.1, Ship Installation Process Handbook, and Fleet Readiness Certification Board (FRCB).
- Provide installation related information/updates to regular scheduled program meetings.
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