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Client Solution Architects (CSA) is currently seeking  IT Service Desk Support to support a program at Norfolk Naval Shipyard, Portsmouth, V.A. 

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  
This position is contingent on contract award. 

How Role will make an impact:

1. Technical Support &      Troubleshooting:
   • Provide desktop support and service desk operations, resolving hardware and       software issues across Windows and macOS platforms.
   • Support Microsoft 365 applications and services, including Outlook, Teams,       OneDrive, and SharePoint.
   • Utilize remote support tools (e.g., Remote Desktop Protocol (RDP), System Center       Configuration Manager (SCCM)) to diagnose and resolve technical issues.
2. System & Account Management:
   • Perform user account management within Active Directory, including provisioning,       group policy administration, and access control configuration.
   • Maintain  compliance with role-based access control (RBAC) and acceptable use       policies.
3. Incident Management:
   • Operate and manage ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for       incident tracking, resolution, and escalation.
   • Apply basic  networking knowledge to resolve connectivity issues involving TCP/IP,       DNS, DHCP, and VPN technologies.
4. Cybersecurity & Compliance:
   • Demonstrate awareness of cybersecurity best practices, including data handling,       access control, endpoint security, and incident reporting procedures.
   • Ensure  compliance with service-level agreements (SLAs) and ITIL practices.
5. Customer Service &      Communication:
   • Exhibit strong written and verbal communication skills to effectively interact       with users and stakeholders.
   • Deliver exceptional customer service and problem-solving in high-pressure       environments.
6. Operational Support:
   • Participate in or support shift-based or on-call operational schedules, as required.
   • Support remote and hybrid workforce environments with a focus on maintaining       productivity and security.

We are seeking a dynamic and experienced Manager of Marketing and Communications who will report to the CGO. This role will be responsible for leading and supporting various marketing initiatives and campaigns, including the Make-A-Wish Operation Dream Maker campaign, open enrollment communications, and corporate capabilities thought leadership campaigns. 

The ideal candidate will have a strong background in marketing strategy, campaign management, and communications. You will be required to think strategically, execute tactics, and build internal communication programs for a variety of internal stakeholders. You must be a strong writer who is articulate, collaborative, innovative, adaptable, and passionate about driving culture, alignment, and engagement. 

This position will be in a Hybrid Capacity from our Herndon Office. 

How Role will make an impact:

Campaign Management

• Lead and support the Make-A-Wish Operation Dream Maker campaign.
• Develop and execute comprehensive marketing strategies for various initiatives.
• Manage end-to-end campaign execution, including planning, budgeting, and performance tracking.

Corporate Capabilities and Thought Leadership:

• Develop and execute thought leadership campaigns in conjunction with conference panels and other events.
• Create and manage content that showcases the company’s expertise and capabilities.
• Work with internal and external stakeholders to identify and leverage speaking opportunities.
• Coordinate the internal communication that occurs within the company.
• Devise, design, and edit communication for items such as memos, emails, fundraisers, contests, brochures, newsletters, and other internal publications.
• Write, copyedit, proofread, and revise communication content as necessary.
• Support organizational communication, announcements, and events, including town halls and other virtual employee-wide events.
• Incorporate industry best practices, and develop metrics, data, and insights to help drive internal communication programs and activities; report out on communication channel metrics and where improvements are needed.
• Translate complicated processes into simple language to deliver engaging, easy-to-read communications materials.
• Conceive, create, adapt, and manage a variety of coordinated communications vehicles, channels, and tools; assess existing vehicles and tools and develop new ones, as needed.

Content Creation and Management:

• Oversee the creation of high-quality marketing materials, including brochures, presentations, and digital content.
• Manage CSA’s intranet site to keep content current and relevant, and develop ways to increase engagement and readership.
• Proactively seeks out compelling stories and reporting opportunities to help employees connect the dots between their day-to-day work and company strategies.
• Support external communications efforts to include social media and PR by drafting social media posts according to established calendar and drafting press releases, bylined articles, and thought leadership pieces as assigned.
• Ensure all content aligns with brand guidelines and messaging.
• Manage the company’s website and social media channels to enhance online presence.

Stakeholder Collaboration:

• Partner with key stakeholder groups across different functional areas (e.g., C-suite, HR, IT, growth, finance, etc.) to ensure communications are compelling and aligned to company messaging, goals, and audiences.
• Build and maintain relationships with external partners, vendors, and media outlets.
• Provide regular updates and reports to senior management on campaign performance and marketing initiatives.

Press and Media Management:

• Draft, vet, publish, and send press releases (follow tiering system)
• Assist in key initiative communication planning and internal change management efforts.
• Manage benefits and relationships to WashingtonExec, Executive Mosaic, City Biz, NVTC and PSC, ensuring the company is leveraging all associated benefits
• Mange sponsorships and conferences

Client Solution Architects (CSA) is currently seeking an System Integration Engineer to support our program in Grafenwoehr, Germany.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

The System Integration Engineer I (SIE I) supports the installation, configuration, administration and maintenance of constructive simulations, Virtual/Gaming-based simulations, simulation workstation training, network and system administration on simulation networks, and terrain, modeling and multi-media development. More than 80% of the duties associated with position are technical in nature. 

This position does not provide work authorization for Germany or Italy.

How Role will make an impact:

• Provide system administration for constructive simulations and gaming models including but not limited to maintaining Windows 7/10 workstations, Windows 2012R2/2016/2019 Servers, Red Hat Enterprise Linux 7 Server/Workstation, including software updates, patches, and baselines.
• Work from specifications and installation documentation to develop or modify operating systems applications.
• Provide server administration of simulation systems in Live, Virtual, Constructive, and Gaming (LVC-G) simulation architectures.
• Operates software in a distributed architecture in JLCCTC and JLVC environments.
• Responsible for technical operations, setup and tear down of servers, systems and integration tools; maintaining RMF compliance; providing input to exercise design and technical planning products.
• Create constructive simulation and gaming simulation databases.
• Work from specifications and installation documentation to develop or modify operating systems applications.
• Operates software in a distributed architecture in JLCCTC and JLVC environments.
• As needed, conduct the following: o Configure and manage Army Mission Command Systems (AMCS) to include ADSI, AFATDS, EMT, AMDWS, DCGS-A, JCR, JBC-P, TIGR, TAIS, GCCS-A, BCCS, CPOF, and JADOCS
• Integrate simulation and Combat Training Center instrumentation systems.
• Support exercise and training event design, planning, preparation and evaluation
• Test all beta and new simulation software, integration software or tools, and simulation federations
• Use simulation software to include JLCCTC, LOTS, JCATS, JECS, and DXTRS.
• Integrate simulation data (DIS or HLA protocols) to stimulate mission command systems.
• Provide technical integration solutions and recommendations for exercises to include Simulation to Stimulation (Sim-Stim) architectures.
• Create constructive, mission command interface, and gaming simulation databases in support of an exercise, event or testing
• System administration for constructive simulations, mission command interface and gaming models including but not limited to maintaining Windows 7/10 workstations, Windows 2012R2/2016/2019 Servers, Red Hat Enterprise Linux 7 Server/Workstation, including software updates, patches, and baselines.
• Responsible for technical operations, setup and tear down of servers, systems and integration tools; maintaining RMF compliance; providing input to exercise design and technical planning products.
• Support as needed all other set-up, transition, and break down for all training and training support activities pertaining to this task order.
• Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, and exercise and training events and supports the planning and preparation processes and product development as needed. 

Client Solution Architects (CSA) is currently seeking an System Integration Engineer to support our program in Grafenwoehr, Germany.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

The System Integration Engineer supports the installation, configuration, administration, and maintenance of constructive simulations, virtual/gaming-based simulations, simulation workstation training, network and system administration on simulation networks, terrain modeling, multimedia development, and Army Mission Command Information Systems (MCIS).

How Role will make an impact:

• Provide system administration for constructive simulations and gaming models, including but not limited to maintaining Windows 10/11 workstations, Windows Server 2012R2/2019/2022, and Red Hat Enterprise Linux 6/7/8/9 servers/workstations, including software updates, patches, and baselines.
• Work from specifications and installation documentation to develop or modify operating systems applications.
• Provide server administration of simulation systems in Live, Virtual, Constructive, and Gaming (LVC-G) simulation architectures.
• Operate software in a distributed architecture in Joint Land Component Constructive Training Capability (JLCCTC) and Joint Live Virtual Constructive (JLVC) environments.
• Responsible for technical operations, setup, and teardown of servers, systems, and integration tools; maintain Risk Management Framework (RMF) compliance; provide input to exercise design and technical planning products. • Create constructive simulation and gaming simulation databases.
• Configure and manage Army Mission Command Systems (AMCS) to include; o Air Defense Systems Integrator (ADSI), Advanced Field Artillery Tactical o Data System (AFATDS), Effects Management Tool (EMT), Air and Missile Defense o Workstation (AMDWS), Distributed Common Ground System-Army (DCGS-A), Joint o Battle Command-Platform (JBC-P), Mounted Mission Command – Software (MMC-S),
• Tactical Airspace Integration System (TAIS), Global Command and Control
• System-Army (GCCS-A), Tactical Communications and Command System (TCCS)
• Command Post of the Future (CPOF), Mission Command Information System
• (MCIS), Command Post Computing Environment (CPCE), and Joint Automated Deep
• Operations Coordination System (JADOCS).
• Integrate simulation and Combat Training Center instrumentation systems.
• Support exercise and training event design, planning, preparation, and evaluation.
• Test all beta and new simulation software, integration software or tools, and simulation federations.
• Administer simulation software to include Joint Land Component Constructive Training Capability (JLCCTC), Low Overhead Training System (LOTS), Joint Conflict and Tactical Simulation (JCATS), Joint Exercise Control System (JECS), and Digital Exercise Training Review System (DXTRS).
• Integrate simulation data using Distributed Interactive Simulation (DIS) or High-Level Architecture (HLA) protocols to stimulate mission command systems.
• Provide technical integration solutions and recommendations for exercises, including Simulation to Stimulation (Sim-Stim) architectures.
• Create constructive, mission command interface, and gaming simulation databases in support of an exercise, event, or testing.
• Provide system administration and support for the Multiple Unified Simulation Environment (MUSE).
• Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations.
• Participate in individual training, seminars, conferences, exercise/experiment planning events, site surveys, exercise, and training events, and support the planning and preparation processes and product development as needed.
• Support the preparation, execution, pre-exercise setup and post-exercise recovery and reset of all facilities, workstations, work areas, TOC Pads, and training areas back to their original configurations. 

Client Solution Architects (CSA) is currently seeking a Cybersecurity Analyst to support a program at Norfolk Naval Shipyard, Portsmouth, VA.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

This position is contingent upon award.

How Role will make an impact:

1. Cybersecurity and Information Security (INFOSEC):
   • Apply advanced knowledge of cybersecurity concepts and requirements to ensure compliance and system security.
   • Conduct system and network vulnerability analysis to identify and mitigate risks.
2. Risk Assessment and Mitigation:
   • Perform comprehensive risk assessments and develop effective risk mitigation strategies.
   • Support Security Test and Evaluation (ST&E) processes to validate system security measures.
3. Contingency Planning:
   • Develop and maintain contingency plans to ensure operational continuity in the event of a cybersecurity incident.
4. Firewall and Network Security:
   • Manage and enforce firewall policies, ports, and protocols to safeguard network integrity.
5. Vulnerability Remediation Asset Management (VRAM):
   • Oversee day-to-day VRAM activities, including entering system baseline configurations and uploading vulnerability scans of representative baseline systems.
6. Cybersecurity Tools and Applications:
   • Utilize and manage cybersecurity tools such as ACAS, HBSS, MDE, MDI, and Splunk to monitor, analyze, and respond to security threats.
7. Compliance and Regulatory Requirements:
   • Ensure compliance with cybersecurity requirements as defined by Public Laws, National, DoD, and DON guidance, including but not limited to:
     • Federal Information Security Management Act (FISMA)
     • DoDD 8100.02, DoDI 8500.01, DoDI 8520, DoDI 8530, DoDI 8531
     • SECNAV 5239 Series and OPNAV 5239 Series
     • NIST Special Publications Series 800
   • Maintain expert knowledge of OPNAVINST N9210.3 for safeguarding Naval Nuclear Propulsion Information.
8. Institutional Knowledge and Expertise:
   • Leverage expert-level knowledge and a minimum of 4 years of experience in mission-critical procedures, systems, and processes related to IT and cybersecurity requirements.
9. DoD 8570.01M Qualification:
   • Ensure full qualification in accordance with DoD 8570.01M standards.

Client Solution Architects (CSA) is currently seeking a SharePoint Administrator to support a program at Norfolk Naval Shipyard, Portsmouth, V.A.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

This position is contingent upon contract award.

How Role will make an impact:

SharePoint Server Administration

• Configure, manage, and maintain SharePoint Server (2016/2019) environments, including:
• Web applications, site collections, content databases, and service applications.
• Manage user permissions, Active Directory group integration, and SharePoint security policies.
• Implement and maintain governance policies, backup and recovery plans, and disaster recovery strategies.
• Administer and optimize Central Administration, Search Service Application, User Profile Service, and Managed Metadata Services.
• Support and manage migrations between SharePoint On-Premises and SharePoint Online using tools such as SharePoint Migration Tool (SPMT), ShareGate, or Metalogix.

System Maintenance & Monitoring

• Perform routine system health checks, apply patches, Cumulative Updates (CUs), and Service Packs (SPs) to maintain system stability.
• Monitor system performance, analyze logs, and respond to system alerts or issues affecting SharePoint availability or performance.
• Collaborate with infrastructure teams to manage Windows Server, IIS, and SQL Server configurations related to SharePoint.

Troubleshooting and Support

• Investigate and resolve SharePoint errors, performance bottlenecks, and service disruptions.
• Provide tier 2/3 support to end users and site owners for SharePoint issues.
• Maintain documentation of configurations, procedures, and troubleshooting guides.

Deployment & Configuration

• Deploy and configure custom or third-party SharePoint solutions, features, and web parts.
• Support solution lifecycle management (test, production) in coordination with developers and business units.
• Assist with migrations or upgrades between SharePoint versions or from older to newer environments.

Client Solution Architects (CSA) is currently seeking a SharePoint Power Apps Developer to support a program at Norfolk Naval Shipyard, Portsmouth, V.A.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  

This position is contingent on award.

How Role will make an impact: 

SharePoint Development and Administration

• Develop and deploy comprehensive SharePoint solutions, including custom web parts, workflows, lists, libraries, content types, and site collection management
• Work with both SharePoint Online and On-Premises environments
• Administer SharePoint environments with focus on user permissions, security protocols, and governance frameworks
• Configure and manage SharePoint sites, document management systems, and collaboration solutions
• Utilize SharePoint Designer, InfoPath, and Power Automate for workflow automation and process improvement

Power Apps Development

• Create custom Power Apps solutions using both Canvas and Model-driven app architectures
• Design and implement Power Automate workflows to streamline business processes
• Integrate workflows with external data sources including SQL databases, SharePoint, and third-party APIs
• Connect Power Apps to various data sources and leverage Common Data Service (CDS)
• Implement complex business rules and logic within applications

Technical Tools and Frameworks

• Demonstrate proficiency in SharePoint Framework (SPFx) for developing modern client-side solutions
• Apply knowledge of JavaScript frameworks such as React and Angular in SharePoint and Power Apps environments
• Utilize REST APIs, JavaScript, HTML5, CSS3, and jQuery for custom web part development and app integrations
• Build responsive, user-friendly interfaces that meet modern web standards

Troubleshooting and Maintenance

• Diagnose and resolve issues within SharePoint environments and Power Apps solutions
• Perform performance optimization, error diagnosis, and system resolution tasks
• Conduct regular system maintenance and updates to ensure stability, security, and availability
• Monitor system performance and implement preventive measures

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

CSA Global Inc. is seeking a Graphics and Multimedia Specialist to perform duties aligned with graphics, multimedia and involves projects which range from individual short term graphics requests to major multi-media projects in support of training, public information and affairs, or communication of new initiatives or strategies for J4. The work has a major impact on supporting J4 policies, plans, and operations and contributes substantially to the J4 communication objective to reach internal and external audiences.

How Role will make an impact:

• Deliver a broad range of graphics and multimedia services supporting JS J-4.
• Develop visual products that effectively communicate J-4’s mission and messaging.
• Translate complex subjects into media tailored for specific audiences.
• Work from conceptual ideas, rough sketches, or client discussions.
• Lead and manage projects involving Flash, HTML, knowledge management, and collaboration tools.
• Determine optimal production methods for audiovisual and training content.
• Create original 1D to 3D graphics for web design, multimedia displays, and more.
• Design brochures, posters, and promotional materials using traditional and digital tools.
• Produce illustrations, caricatures, and cartoons.
• Develop abstract designs for videos, slides, websites, and presentations.
• Recommend formats, creative direction, and color schemes.
• Interpret subject matter visually with precision and creativity.
• Ensure timely delivery of projects, ranging from rapid-turnaround tasks to multi-month initiatives.
• Create interactive, animated content for online training modules.
• Manage animation, UI elements, special effects, sound/video editing, and digital image processing.
• Serve as principal advisor to the J-4 Chief of Staff on all graphic-related matters.
• Advise J-4 Directors on effective design strategies for targeted communication.
• Apply expertise in educational technologies and printing processes to produce camera-ready artwork.
• Advise on budgeting and procurement of graphics/multimedia equipment; justify expenditures.
• Maintain a graphics log to track deadlines and assignments.
• Provide creative direction, training, and coordination to program directors.
• Define objectives, priorities, schedules, and milestones for departmental projects.
• Perform other duties as assigned (approximately 35%).

Client Solution Architects (CSA) is currently seeking a dedicated Quality Specialist to join our team and ensure compliance with ISO, Capability Maturity Model Integration (CMMI) standards, and other applicable industry or regulatory standards. This role will effectively manage our integrated Quality Management System (QMS), while proactively identifying with evolving compliance frameworks relative to our industry, clients and operations. This position is located remotely but may require occasional travel to office locations in Virginia, New Jersey, and California. While remote candidates are welcome, preference will be given to those located near CSA offices to facilitate in person collaboration as needed. This role involves developing, implementing, and maintaining quality assurance processes to ensure continuous improvement in Quality Management practices and support project delivery across the full range of corporate capabilities.

How Your Role Will Make an Impact:

Reporting to the Senior Director of IT Operations, the Quality Specialist is responsible for ensuring and maintaining the overall efficacy of the Quality Management System (QMS). This includes but is not limited to the establishment and maintenance of processes to comply with ISO 9001. 

Audits and Preparedness

• Coordinate with corporate departments and respective accrediting bodies to new and existing Enterprise certifications.
• Establish an annual quality plan/program which clearly defines practices, resources, and schedule of audit related events.
• Communicate with all levels of the company and partner with various departments to champion the QMS. 
• Create an internal audit schedule, conduct scheduled and ad-hoc audits and assessments.

Continuous Improvement

• Promote a culture of continuous improvement by analyzing current processes, soliciting and recommending areas for improvement, implementing corrective actions.
• Document and maintain process improvements to demonstrate the effectiveness of the QMS.
• Manage the lifecycle of non-conformities with thorough investigation, employee engagement, and corrective actions.

Compliance and Risk Management

• Establish and maintain a comprehensive risk management program. 
• Conduct regular reviews of organizational and enterprise risks, mitigation, and management plans.
• Drive Risk Management framework: identify, assess, and mitigate potential risks impacting quality or compliance.
• Work with cross functional teams to design, document and execute risk mitigation plans.

Documentation

• Draft, revise, and maintain Quality related document procedures and policies.
• Maintain oversight of the review and approvals of the QMS Manual and inventory of documents.
• Responsible for all ISO and CMMI documentation, artifacts or objective evidence in preparation for surveillance or recertification efforts.
• Generate quarterly audit reports that provide actionable insights and timely follow up on improvement opportunities.

Training

• Create organizational engagement and awareness of the QMS through new hire orientation, CSA newsletter updates, and other training materials.
• Generate an understanding of the QMS and its alignment with processes integrated among various programs at CSA.

Reporting

• Develop appropriate tracking metrics and prepare monthly reporting for ISO required management reviews.
• Ensure quality objectives are established, understood, and measurable. 
• Lead regular quality review meetings to discuss findings, track progress on quality initiatives.